Privacy Policy for TheJunkUnderdog.com

Last Updated: 01/01/201

Introduction
Your privacy is important to us. This Privacy Policy describes how The Junk Underdog, LLC, doing business as thejunkunderdog.com (“we,” “us,” or “our”), collects, uses, discloses, and protects information when you (a “user,” “customer,” or “you”) use our website (thejunkunderdog.com) or engage our services (junk removal, waste hauling, industrial sanitation, etc.). We also explain your rights under applicable Texas and federal laws.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

We collect personal data and non-personal data to provide and improve our services. Below are the types of information we may collect:

• Name
   
• Address (service addresses, billing addresses)
   
• Email address
   
• Phone number
   
• Payment or billing information (credit card, ACH, etc.)
   
• Photographs or images (e.g. of property, junk, equipment)
   
• Any additional information you provide (through forms, emails, messages, etc.)
   

• IP address
   
• Browser type and version
   
• Device type (desktop, mobile)
   
• Operating system
   
• Pages you visit on our site and time spent
   
• Referring website (if you clicked a link to get to us)
   
• Usage data (clicks, interactions)
   
• Cookies, tracking technologies, and similar tools (see Section 5)
   

• Data from service providers (e.g. payment processors, analytics tools)
   
• Geolocation data (to facilitate service calls)
   
• Aggregated or anonymized user data (not personally identifiable)
   

We use the information we collect for various purposes. Below are the key ones, with the legal basis (where applicable):

PurposeHow We Use the DataLegal Basis / JustificationProvide and fulfill servicesScheduling, dispatching, billing, customer support, service follow-upPerformance of contract / service relationshipCommunicationSend confirmations, notifications, marketing offers, service updatesYour consent or legitimate business interestImprove services & websiteAnalytics, testing, optimizing using usage dataLegitimate interestPayment processing & fraud preventionVerifying, billing, preventing misusePerformance of contract / complianceLegal obligationsRecordkeeping, responding to legal requestsCompliance with lawSafety & securityProtect against fraud, unauthorized accessLegitimate interest / compliance 

We will limit our data collection to only that which is “adequate, relevant, and reasonably necessary” for the purposes disclosed, as required by Texas law. Texas Attorney General+1

We may share your personal data with third parties under certain circumstances:

1. Service Providers / Contractors
   We may share data with third-party vendors who help us provide services (e.g., payment processors, email providers, analytics, hosting). We require them to follow confidentiality and data protection obligations.
    
2. Business Partners
   If offering joint services or promotions, we might share data, but only with your consent or under agreements ensuring your privacy.
    
3. Legal or Compliance Requirements
   If required by law (court order, subpoena, government request), or to enforce our rights, we may disclose personal data.
    
4. Business Transfers
   In the event of a merger, acquisition, or sale of assets, your data may be transferred. You would be notified before such transfer.
    
5. With Your Consent
   For any other disclosures not outlined, we will ask your explicit consent first.
    

We do not sell your personal data in the way that “sale” is defined under Texas law or other U.S. privacy statutes (unless we clearly disclose and you opt in). Under the Texas Data Privacy and Security Act (TDPSA), if we ever did “sell” sensitive personal data, we would need your consent. Texas Attorney General+2TermsFeed+2

Under the Texas Data Privacy and Security Act (effective July 1, 2024), Texas residents have certain rights regarding their personal data. If you are a Texas resident, here are your rights:

• Right to Confirm whether we are processing your personal data
   
• Right to Access / Data Portability: request a copy of your personal data
   
• Right to Correct inaccurate personal data
   
• Right to Delete personal data we have collected (subject to exceptions)
   
• Right to Opt-Out of targeted advertising, profiling, or sale of data
   
• Right to Non-Discrimination for exercising these rights (we cannot retaliate)
   
• Right to Appeal our decisions if we deny your request
   

To exercise any of these rights, contact us via the contact details in Section 9. We will verify your identity before responding, and we aim to respond within a reasonable timeline consistent with Texas law. We Are Social UK+2TermsFeed+2

Note: For non-Texas residents, many of these rights may not apply under TDPSA, but you may have rights under federal law or other state laws.

We use cookies and other tracking technologies for analytics, performance, remembering your preferences, and service improvement.

• Types of cookies: session cookies, persistent cookies, third-party cookies (e.g. Google Analytics)
   
• You can disable or manage cookies through your browser settings, but some parts of our site may not function properly if cookies are blocked
   
• For targeted advertising or profiling, we will provide you an opt-out as required by law
   

We retain personal data only as long as necessary to fulfill the purposes described in this policy, or to comply with legal obligations, settle disputes, and enforce agreements.

After the retention period, we will securely delete, anonymize, or aggregate the data.

We employ reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

Examples include:

• Secure servers and encrypted data transmissions (SSL/TLS)
   
• Access controls (passwords, role-based permissions)
   
• Regular security reviews and monitoring
   
• Employee training on data protection
   

However, no system is 100% secure. We cannot guarantee absolute security of your data, but we strive to protect it.

Our services are intended for adults and businesses. We do not knowingly collect personal data from children under 17. If you believe we have collected such data, contact us and we will delete it promptly.

If you want to exercise your rights (access, correction, deletion, opt-out, etc.), or have questions about this policy, you can contact us at:

• Company: The Junk Underdog
   
• Email: thejunkunderdog@gmail.com
   
• Phone: 254-218-2971
   
• Address: coming soon
   

Please include enough information to identify you and specify the request (e.g. “delete my personal data,” “send me my data”), and we will get back to you within a reasonable time frame.

We may update this privacy policy occasionally to reflect changes in our practices, legal requirements, or services. When we make a material change, we will notify you by posting the updated policy on our website with the “Last Updated” date.

We encourage you to review this page periodically to stay informed about how we handle your information.